Privacy Policy
This Privacy Policy explains how Vero Kittens (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit our website, contact us, or apply to reserve/purchase a kitten.
1) Information We Collect
We may collect:
- Contact details: name, email, phone number, address (if provided).
- Enquiry/application details: household info, preferences, and messages you submit.
- Reservation/purchase details: pickup preferences and related communications.
- Technical data: IP address, device/browser type, pages viewed, and approximate location derived from IP.
- Cookies/analytics data: as described below.
2) How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support.
- Process reservations, communicate about availability, and coordinate pickup.
- Improve our website, services, and communications.
- Prevent fraud, protect our rights, and keep the site secure.
- Comply with legal obligations (e.g., recordkeeping).
3) Legal Bases (EEA/UK Where Applicable)
Where GDPR applies, we process personal data based on:
- Consent (e.g., optional marketing, non-essential cookies).
- Contract (steps before entering, and performing, an agreement).
- Legitimate interests (e.g., responding to requests, security, improving services).
- Legal obligation (e.g., compliance and recordkeeping).
4) How We Share Information
We do not sell your personal information. We may share information with:
- Service providers (e.g., website hosting, email services, analytics) who process data on our behalf.
- Professional advisors (e.g., legal/accounting) when necessary.
- Authorities if required by law or to protect safety, rights, or property.
5) Cookies & Analytics
Our site may use cookies and similar technologies to:
- Enable core site functions.
- Understand website performance and visitor behavior (analytics).
You can control cookies through your browser settings. If we use non-essential cookies, we may present a cookie banner or preferences tool depending on your location and applicable law.
6) Data Retention
We keep personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Enquiry messages may be retained to maintain accurate communication records and improve our service.
7) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No online system is 100% secure, so we cannot guarantee absolute security.
8) Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
9) Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
10) International Transfers
If your information is processed outside your country, we take steps designed to ensure appropriate safeguards are in place consistent with applicable privacy laws.
11) Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
12) Contact Us
To ask questions or make a privacy request, contact:
Vero Kittens
13) Updates to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.